#Job – NETAPP-SAN Storage – Dearborn, MI/ #NetApp #SAN #Storage #Dearborn #Michigan #MI

Position: NETAPP-SAN Storage

Location: Dearborn, MI

Duration: Full Time Permanent

To provide 3rd level Storage Management services, support and product support for NetApp ONTAP 7mode & CMODE administration and Storage Solutions.

· 7mode to Cmode migration tool & hands on

· Extensive knowledge & hands on in CMODE enterprise environment

· Provide daily administration and support. Responsible for incident management, problem management, change management, Knowledge management, capacity and configuration management.

· Work on installation, upgrade, migration, configuration and performance monitoring of NetApp Storage Arrays.

· Follow lifecycle oriented processes and procedures.

· Managing file access on NetApp systems for NFS and CIFS protocols.

· Configure, perform and maintain NetApp active/active cluster configuration.

· Create Aggregates, volumes and qtrees and work on aggregate and volume space management and QTrees quota Management

· Perform capacity planning, workload modelling, and prediction.

· Configure and perform Snapshot and Snap restore management.

· Configure and perform Snapmirror and snapvault management using DFM and DPM tool.

· Configure and perform data de-duplication on filers in vmware environment.

· Configure and manage NetApp vFilers in production environment.

· Troubleshoot warning and alerts and maintain NetApp filers using DFM and DPM (Operations Manager) tool.

· Involved in configuration and management of NetApp network management.

· Work on Data Ontap upgrade, motherboard and other firmware upgrade.

· On daily basis review logs to identify any failures or issues in the storage boxes

· Work on both Windows and Unix hosts ( Solaris, AIX and HP-UX )

· Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.

· Manage and resolve problems identified by sys admins or monitoring software

· Hardware /software fault detection and vendor liaison

· Liaise with customer accounts as required

· Analyze and resolve escalated problems within target.

· Investigate, identify and document proposals that will improve application recoverability.

· Document and implement changes to technical standards as required.

· Change and problem management targets are exceeded

· Ensure that customer satisfactory levels are exceeded

· Provide recommendations to improve the storage infrastructure, and address/lead critical issues and root cause analysis

· Proven track record in the implementation and execution of documented support processes and can direct others in same.

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