#JOB – Exchange + Lync Engineer – Franklin lakes, NJ- (#Exchange #Lync #Office365 #Active Directory )

Job Title: Exchange + Lync Engineer

Location: Franklin lakes, NJ

Duration :: Long Term

Experience Profile:

· 8+ yrs experience in MS L3 Exchange and MS L3 Lync/OCS

· Administering cloud-based messaging, collaboration and communication service platforms such as MS Lync

· Online, Office 365, Exchange 2010/2013/Online

· Strong knowledge Exchange 2010/2013/Online in mixed environment

· Strong understanding and experience with MS Lync and SIP

· Knowledge of Active Directory – Domain Services & ADFS Federation Services “core” concepts

· Strong knowledge on Lync PowerShell administration

· Knowledge about front end/back end, OWA, RPC/HTTP and active sync configuration

· Strong Knowledge SIP, TLS

· Strong understanding of Voice gateway configuration and concepts

· Strong analytical skills

· Strong communications skills

· Lync Online integration requirements for Exchange

· Strong hands on experience in complex Microsoft Lync enterprise environment

· Demonstrated experience troubleshooting complex enterprise level Lync application issues and outages.

· Enterprise network topology including: Active Dire (1.) Incident Management + Change Management (Planning & Execution)

· On – call Escalation

· Ticket Quality

· Process adherence & Security compliance

· Customer feedback ( Appreciations, CSAT survey results)

· KB preparation and review, Knowlegde sharing & documentation

· Root cause analysis / Problem Management + Capicity / Architectural Management

· SLA compliance for tickets

· Value Add

· Training / Mentoring


“Exchange”, “Lync”, “Office 365”, “Active Directory”, “ADFS”


(Employers / Vendors) Click Here to Apply

(Candidates) Click Here to Apply

Thanks & Regards,

Amy |678-720-2928 | amy