#JOB – BMC Remedy Developer – Boise, ID – (#BMC Developer #ARS #ITIL #BMC Dashboard)

Title of Position: BMC Remedy Developer

Location: Boise, ID

Duration: Contract

Employment: Contract 2 Contract, Contract – w2

Rate: $Negotiable

Roles & Responsibilities:

· Remedy Developer to write code within the ARS system, perform customization work (modification and enhancement). The clients current Version of Remedy is 8.1.

· At least 5+ years’ experience working with BMC Remedy, with strong ITSM, Midtier, SRM, ARS, SLM and CMDB knowledge

· Experience required in the Services Management Suite, Service Desk, Incident Management, Problem Management, Knowledge Management, Asset Management, Change Management, Configuration Management, Services Level Management, BMC Dashboard and Analytics and experience

· Fundamental knowledge of ITIL standards and how to apply ITIL within Remedy.

· Strong communication skills and a customer focused mindset.

· Experience working with Remedy v7.6.04 a strong plus

· Excellent interpersonal and client skills. Builds good working relationships with projects, peers, staff, etc. Ability to work with diverse groups across locations

· Ability to analyze and resolve multiple complex problems, take ownership and manage resolution of problems

· Additional duties will include Incident support, troubleshooting Remedy issues, and other project support as needed by the team.

· Coordinates with client management to formulate complex technical solutions. Informs client management of appropriate developments in technical support products.

· Evaluates products and upgrades for appropriateness. Oversees and implements system upgrade strategies.

· Leads the design, implementation, and maintenance of complex solutions. Coordinates activities with other technical personnel as appropriate.

· Develops and analyzes highly complex system standards, thresholds, and recommendations to maximize system performance.

· Conducts capacity planning reviews with management and approves capacity plans formulated by less experienced personnel.

· Develops strategies to manage the frequency of appropriate support package/patch application. Monitors database maintenance and provides appropriate recommendations, when required.

· Coordinates with business development personnel on proposals and work estimates involving highly comp

TAGS:BMC, BMC 8.1, BMC Dashboard, ITIL, Service Delivery, ARS System

APPLY FOR THIS JOB:

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(Candidates) Click Here to Apply


Regards:

Vignesh Ravi | 678 561 8730 | vigneshravi

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